When To Call Police?
If you need an immediate response from police due to a crime in progress or an immediate threat to life or property, please call 9-1-1. If you are unsure if your call is an emergency, please call 9-1-1.
Examples of incidents that require a 9-1-1 emergency response:
- There is a crime in progress or has just been committed.
- You see a suspicious person, vehicle or circumstance and believe they may be involved in crime.
- There has been a serious accident.
- Someone is in crisis.
Examples of incidents that do not require an immediate response and should be reported by calling 604-599-0502 (non-emergency):
- Someone broke into your vehicle while you were shopping.
- Someone parked their vehicle in a no-parking zone.
- Someone is playing their music too loud.
- You have information about a historical crime.
There are also several situations when police may not be the right agency to contact. There are a number of other agencies and resources available to assist Surrey residents in addressing concerns or responding to certain incidents. For more information on who to contact and important phone numbers and resources, please see the listing below.
Accessing Other Resources
Local and Provincial Support
There are a variety of local and provincial resources available to deal with situations or concerns.